MANAGER – TECHNICAL AND OPERATIONS (MTO) – JOB REF: MN 8337 Full Time

Department: Technical and Operations

Title: Manager – Technical and Operations (MTO)

Reports to: Secretary General

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The African Airlines Association (AFRAA) is the leading trade association of airlines which hail from the nations of the African Union. AFRAA has a membership of 50 airlines comprising of all the major intercontinental African operators and the Association’s members represent over 85% of total international traffic carried by all African airlines. AFRAA is looking to hire a Manager – Technical and Operations (MTO).

Narative Description

Reporting to the AFRAA Secretary General, the  Manager – Technical and Operations will assist the Secretary General with the overall conduct of required Member Airlines’ assistance relating to Safety, Security, Engineering, Maintenance, Ground & Flight Operations, and Trainging.

The MTO is assigned responsibilities in Technical/operational aspects of airport and air navigation services as required for the safe, secure, and efficient operations of Member Airlines. To accomplish these responsibilities, he/she will interact with Member Airlines, Civil Aviation Authorities, Airport Authorities, Air Navigation Service Providers, and regional and international organizations, including the African Civil Aviation Commission (AFCAC), Airport Council International (ACI), International Air Transport Association (IATA), Civil Air Navigation Services Organization (CANSO), and International Civil Aviation Organization (ICAO). He/She works closely with Member Airlines and these aviation stakeholders to ensure coordinated implementation of of AFRAA policies.

The MTO must also supervise training activities, fuel and joint projects, and consultancy services.

Specific Responsibilities

Under the direction of the Secretary General:

• Work closely with Member Airlines in resolving technical and operational issues.
• Develop/Manage projects, which will result in improved operating efficiency for Member Airlines.
• Service AFRAA Technical, Operations Training Committee (TOTC) meetings, the derived activities, and other project meetings pertaining to the Technical and Operations Department, including safety and security.
• Assist the Secretary General in servicing the Executive Committee (EXC) meetings, the Annual General Assembly (AGA), the Aviation Stakeholders Convention (ASC), and the Safety and Operations Summits.
• Encourage Member Airlines to undertake and implement cooperative initiatives to reduce their training and operating costs.
• Act on their behalf with the relevant authorities and stakeholders to ensure that their operational concerns are addressed for safe, secure, and efficient operations.
• Represent Member Airlines at regional forums, including IATA Regional Coordination Group (RCG), AFI ATS Incident Analysis Group (AIAG), ICAO AFI Planning and Implementation Regional Group (APIRG), AFI Regional Aviation Safety Group (RASG-AFI), AFI Aviation Week, AFCAC Regional Aviation Security and Facilitation Group (RASFALG), and other Technical and groups’ activities. Represent AFRAA members on other stakeholders’ pertinent regional and sub-regional events and articulate the coordinated views of African airlines.
• In line with AFRAA policies, assist African operators with implementing the IATA Safety assessment programs, including the IATA Operational Safety Audit (IOSA) and IATA Standard Safety Assessment (ISSA).
• Provide support for aviation security and flight operations strategies in coordination with stakeholders;
• Work closely with the regional offices, relevant government agencies, and regional organizations to pursue AFRAA’s aviation policies and represent member airlines at events convened by AFCAC, IATA, ICAO, ACI, CANSO Civil Aviation Authorities, AUC, RECs, and other stakeholders.
• Develop/Implement products that support member airline operations and assist AFRAA in achieving its corporate objectives, including revenue generation.
• Supervise AFRAA Training Team activities in developing and implementing course schedules that meet member airline needs and assist AFRAA in achieving its corporate objectives, including revenue generation.
• Support  in servicing the AFRAA Joint Fuel and Sustainable Aviation Fuel (SAF) Procurement Committee.
• Ensure that AFRAA and IATA work closely to contribute to fuel missions, keeping Member Airlines abreast of fuel quality and supply operational deficiencies and price structure. Contribute to Lobbying State agencies to reduce taxes, fees and charges levied on jet fuel.
• Work with the Department Team members to identify training/consultancy opportunities.
• Identify, develop, pursue, lead, and implement relevant consultancy projects to improve operational safety and efficiency.
• Support the Secretary General through active participation in various management and leadership team meetings.

Other Responsibilities

• Act and represent the Secretary General at industry forums as assigned by the Secretary General.
• Assist the Secretary General in raising funds with donors to support AFRAA activities that facilitate African air transport development.
• Undertake any additional duties allocated by AFRAA Management from time to time.

Contacts (Internal & External)

Internal

• Interact openly with the Secretary General and the other AFRAA Corporate Department Heads.
• Relate to other Department staff as AFRAA TEAM members.

External

AFRAA Member Airlines, Directors, Technical and Operations, Safety and Security Managers, Chief Operation Officers, Fuel Suppliers, Airports, Civil Aviation Authorities, Ministries of Transports, IATA, AFCAC, ICAO, ACI, CANSO, and other relevant Industry groups.

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PERSON PROFILE

Academic and Professional Qualification:

• Bachelor of Science Degree in Electrical/Civil /mechanical engineering or related field from a recognized Institution.
• Advanced Training in operations, maintenance, and safety.
• Fluent in English and/or French. Ability to communicate and work in both languages an advantage.

Experience:

• 8-10 years’ experience in the aviation sector, particularly in operations, maintenance, and safety, five (5) of which should be in a supervisory role, preferably in flight & ground operations, safety, maintenance, and engineering.

Skills and Attributes

• Highest level of integrity and honesty.
• Excellent communication skills.
• Strong presentation skills.
• Ability to lead teams with the technical and operations department.
• Openness to working with AFRAA TEAM and Aviation stakeholders.
• Strong understanding of the aviation industry, particularly Airline Operations.
• Strong analytical and problem-solving skills.
• Willingness to travel within and outside the country to represent the organization when needed.
• Ability to work independently.
• Creativity and innovation.
• Drive for results and achievement while focusing on results to improve member. airlines’ operations.
• Strategic Thinker.
• Problem-solving.
• Customer Focus •

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APPLICATION INSTRUCTIONS

Interested candidates should submit their resume and a cover letter to recruit@manpowerservicesgroup.com on or before 7th February 2025. Please indicate your current or past monthly salary in your application. Only shortlisted candidates will be contacted.