I am a strategic and results oriented banker with a wealth of experience in maintaining positive client relationships by increasing business growth and profitability. With over fifteen years’ experience in the banking sector, I have maintained an exceptional track record of performance in SME and Consumer banking and consistently achieved the set targets. I am driven by the desire to excel in my duties and exceed customer expectations. I am seeking a position that will allow me to utilize my skills in building quality relationships with customers by cross selling products and seeking to improve the profitability of the relationship.
Skills and Competences:
• Ability to proactively understand the Clients’ strategic direction and long-term needs as well as the opportunities and threats to the Clients.
• Highly skilled in building and nurturing strategic relationships with the Clients to ensure that the strategy and business objectives of the Client and the Bank are achieved.
• Experience in driving and modeling a superior client orientated culture within excellent interpersonal skills, able to communicate with a wide range of people.
• Strong customer service ethic, Reliable and ethical, respecting customers’ confidentiality.
• Ability to establish and maintain effective working relationships with institutional officials and their stakeholders
• Sound background in Credit Operations and Portfolio management
• Hands-on experience in credit analysis and financial analysis.
• Well versed in Computer Packages Word, Excel, Access, Power-point, Internet.
Experience:
1. SME Relationship Manager;
KCB Bank Kenya Ltd- Retail Banking March 2013 to June 2023
2. Credit Officer;
KCB Bank Kenya Ltd- March 2010- February 2013
3. Customer Service Consultant
KCB Bank Kenya Ltd- May 2008 to February 2010;
4. Team Leader Sales;
KCB BANK Kenya Ltd- July 2006 to April 2008;
Education Background:
• Master of Business Administration-Entrepreneurship, Kenyatta University, 2012 to Aug 2017.
• Diploma in Marketing Management, Kenya Institute of Management, 2010 to 2012.
• Bachelor of Arts Degree-Economics & Sociology, University of Nairobi, 2001 to 2005
Nothing Found
It seems we can’t find what you’re looking for. Perhaps searching can help.
