A Process Re-engineering and Business Leader with over twenty years of work experience gained while working for a social enterprise in healthcare delivery, premier Insurance companies, construction company and a global Oil Company as Customer Service Representative, Customer Service Supervisor, Customer Service Manager, General Manager – Scheme Administration (Operations), Group Head of Operations and Service Delivery, Director of Business Operations and Head, Business Processing; providing specialist services particularly in relation to: Strategy formulation and execution, risk management, administration and operations management, customer relationship management, order to cash processes (OtC), people management, sales and marketing, processes re-evaluation and productivity analysis.
A go getter, team leader as well as an excellent team player. Has exceptional interpersonal and communication skills, is ingenious, trustworthy, reliable and passionate at what he does.
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