Results-oriented professional with 8 years of work experience in Customer Experience, Relationship Management, Call Center Operations, and People Management in the Insurance and Investments Banking Industry. Over the years, I have developed a productive approach to driving change that results in client-centric growth across various omnichannel touchpoints.
Seeking a more challenging job where my skills and expertise will be used in managing customer communications and initiatives to realize improved customer service, satisfaction, and retention.
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