Customer-centric banking professional with over 13 years of progressive experience in business development, credit management, banking operations, and driving digital banking growth. Proven track record of driving profitability, enhancing business processes, risk management, building and retaining customer relationships, enhancing customer satisfaction, and leading teams to exceed business targets through strategic team leadership and fostering collaboration. Strong foundation in IT with a strategic focus on leveraging technology to grow business, enhance banking services and achieve operational excellence.
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